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New Program:
Keeping Employees, & Keeping Them Happy!
The Power of Your Retention Conversations
FACT: Less than 60% of the
American workforce ever receives a “thank
you” at work.FACT: People often stay at jobs
that pay less (rather than take more
lucrative positions) if they feel valued and
validated for what they are doing.
Keeping Employees &
Keeping Them Happy! is a retention
training seminar combining communication
techniques, emotional intelligence,
listening skills, behavioral assessment
information, group exercises and role play.
It focuses on awareness, empathetic
conversations, proactive feedback and much
more.
Of course employees leave
for a myriad of reasons, but when we aren’t
paying attention we tend to lose employees.
One global company that I currently work on
with on retention, estimated they lost over
$300 million in one year due to employee
turnover.
Replacing, interviewing,
training and retraining are expensive, time
consuming and energy-depleting tasks.
Obviously retaining
employees is a much smarter choice. My
retention training is an excellent
combination of communication techniques,
emotional intelligence, listening skills,
behavioral assessment information, group
exercises and role play. We focus on:
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Awareness through
heightened communication disciplines
including empathetic conversations,
dialogues to disclose and active and
reflective listening.
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Informed profiles in
behavioral assessment skills, knowing
how to give feedback, mentor, motivate
and manage.
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Retention
conversations--given either at the time
of the performance review or
independently—creating trust within a
safe environment to gain knowledge and
build rapport. This includes insight
into how to turn around unhappy or
disgruntled employees as well as those
preparing to resign. And information on
how to empower employees who considered
going elsewhere but can be motivated
into excellent workers.
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