In the administrative field, where roles are constantly changing and the successful admin takes on multiple responsibilities while being asked to make more demanding decisions, she needs to look at working smarter in three key areas:

Whether in a half day or full day format, the curriculum is handled the same way. We begin by getting feedback from the attendees on what they see their biggest challenges in partnering with their boss/supervisor. We then address those challenges as we go through the three main areas of empowerment listed above. The training is broken out into group brainstorming, strategizing individually and role play, ending with the participants recreating a piece of the training, as if they had to go back and teach co-workers how to be more proactive, administrative leaders after completing the course. We use magic, accelerated learning techniques and other tools to guarantee interactive, fun learning.

This training has been taught successfully to numerous administrative professionals at Deutsche Bank in New York (last October and November), Port Authority of New York/New Jersey (last February and March), Forest Laboratories in New York and the Kellogg Foundation in Michigan in April.